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Havaianas

USING THE WEBSITE

How do I create a shortlist?

Shortlisting is an easy way to keep tabs on items that you're interested in. You can shortlist items from the product page, or from within your shopping bag. You can edit your shortlist once logged in to your a...

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Is it possible to buy extra straps?

Unfortunately, we don't sell straps and soles separately. Did you know you can design your own Havaianas? Find out how to Make Your Own here

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Can I customise and resell Havaianas?

Havaianas is a proprietary brand of São Paulo Alpargatas and any customisation that is not made by the company itself is illegal. Illegal customisation does not offer quality control and represents a risk for c...

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How do pre-orders work?

From time to time we will make special styles available to order before they are released. Styles that are available for pre-order are identified by a pre-order flag alongside the product image. To order thes...

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Do you take backorders?

Favourite style out of stock? Unfortunately we don’t take backorders, but we can let you know when a sold-out item comes back into stock. To be notified, just enter your email address and your preferred size ...

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My promo code/gift card is not working

Having trouble redeeming a promo code or gift card? Our top tips: Always sign in into your Havaianas account before applying the code and proceeding to checkout. Do not leave any space before and after the...

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When does my gift card/promo code expire?

Promo codes and gift cards expire 12 months from their issue date.

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Can I check my gift card balance?

Yes! You can check your balance of your gift card at any time here.

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Do you have gift wrapping?

Want to make your gift an extra special one? We offer fift wrapping on all Havaianas and a selection of accessories products. Simply add-on during checkout! Find out more about our range of Gift Wrapping optio...

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Where can I find an authorised Havaianas retailer in Australia?

Find your nearest Havaianas stocklist in Australia here. Find a Havaianas Vending Machine here.

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